Just to give you an example, if the customer is completely unhappy, why even bother asking if he or she’d be interested in a new webinar. According to many post webinar survey question examples, it shows that questions that are usually in paragraph form will affect the response rate of your survey since most people will hit the back button instantly. Overall session evaluation: 1. 1. 3. 2. What questions do you include in your webinar follow-up surveys? Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Connect with her on LinkedIn; follow for her latest writing on JD Supra.]. Please rate the speaker's presentation skills: Scale questions. Was this your first time attending one of our events? San Francisco 1-415-369-8000 By continuing to browse this website you accept the use of cookies. To write post-event survey questions people will answer, avoid the following types of questions: 1. ... exhibitions, and webinars. Complete guide to survey questions with survey examples and sample survey questions that include question types, answer types and good questions for a survey like the Dichotomous Survey Question, Multiple Choice Question, Rank Order Scaling Question, Rating Scale Question, Semantic Differential Scale, Stapel Scale Question, Constant Sum Survey Questions … Use the same answer scale. (o… Select: Excellent Good Fair Poor, 5. The answers help you identify improvements you could make to your webinars in general and the current presentation in particular. Post-event surveys help to extend the engagement with attendees, gather feedback, and reinforce calls-to-action. The powerful thing about a survey like this is that I can send this as a pre-webinar survey as well as a post-webinar survey. Was the event structured well? The feedback decision makers get from webinar surveys , session evaluations, and polling, is crucial for improving upon tactics that worked, and removing those that did not for future webinars … The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you’ve begun with them. This is a useful question to include when you want to find out how well you're attracting new participants to your programs. 8. Top 16 event feedback survey questions for post event questionnaires. Was this webinar useful? Law Firms: Be Strategic In Your COVID-19 Guidance... [GUIDANCE] On COVID-19 and Business Continuity Plans. Select: Yes No, 4. (with 10 being most likely to recommend). Pick and choose among these, or consider using all: Your views on the program are important to us. Questions on the length and pace of your program can help you understand how to adjust the delivery of your insight to make the session more relevant and interesting to your audience. Webinar poll questions are live opinion surveys of the webinar audience that aim to get an audience interacting with a webinar presenter and their content. The best survey questions to ask that will 1) provide the meaningful data you need to improve the quality and responsiveness of your programs 2) understand your attendees and deepen the relationships you've begun with them. Your feedback on our recent webinar “Tools and Resources for Sustainable Community Planning at the Local Level” will help us improve the … We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. How likely are you to recommend this session to a colleague? How likely are you to recommend this session to a colleague? Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. 4. Note that, when it comes to surveys, timing truly is everything. 3. The worst time to first mention a survey is in an email when the webinar concludes. I'd love to hear about your best practices. Drop a note! Select: 0 1 2 3 4 5 6 7 8 9 10, 11. Why You Should Use Polls During Your Webinars? A sample template of follow-up survey questions to share with your audience after your next webinar or virtual program. Keep in mind, though, that longer surveys – those that take more than a few minutes to complete – typically generate fewer responses, so if you're looking for different feedback you may want to swap out questions rather than tacking on new ones. Here are some sample questions: 1. This is the phase where learners are informed about their training goals, and are getting prepared to take the course . Ask participants to rate the date, location, speakers, vendors, and catering of the event. Questions on the length and pace of your program can help you understand how to adjust the delivery of your insight to make the session more relevant and interesting to your audience. Your attendees are engaged, they’ve either asked questions and are waiting to hear them answered, or are ready to participate in Q&A. Understand, track and measure every interaction with engagement analytics. What percentage of the information was new to you? Drive more inbound leads through binge-worthy, on-demand hubs of multimedia content. If you didn’t get enough audience participation, review the post-event surveys for clues as to why. (dropdown list of options) 3. What was the name of the webinar? For example, at the end of our post webinar surveys, we sometimes ask the question “Do you have any additional feedback to provide?” You can also ask respondents what their favorite aspect of the webinar was, what ideas they have for future webinars, … questions; or, your presentation was not compelling enough to hold participants’ interest and get them to engage in the conversation. 2. Maximize public participation in future events by finding out what keeps people coming back for more. Good webinar platforms offer ready-to-use functions that let you create polls with single-choice, multiple-choice and open questions. (scale from very satisfactory to unsatisfactory) 4. Below are some examples of post-event survey questions, along with the types of form fields you can use for each. While it doesn't need to appear on every survey, this question can help if you're trying to understand what motivates your audience to sign up for your webinars. How satisfied were you with the event? © Copyright 2020 ON24, Inc. All rights reserved, Terms of Use | Would you like to learn more about this topic? I can use this session information: Singapore +65 6871 4859 I like it because it provides three specific pieces of audience feedback that you can use to make your programs better: their views on the value of the webinar, the knowledge and skills of the speaker(s), and the likelihood that they will recommend your program to colleagues (the 'net promoter score'). Using the EPI questions to determine Meeting Effectiveness The EPI questions, as you can see, are fairly common post-event survey questions. The answers help you identify improvements you could make to your webinars in general, and the current presentation in particular. Stockholm +46 (0) 8 948 489 You can of course ask other questions to gain further insight into the needs and interests of your audience. Thank you for participating in our webinar. Post … This question is a good one to include because it helps you align your content calendar to the actual interests and needs of your targets. Ask follow up questions about the most important aspects of the event, like the keynote speaker. There’s an ON24 solution for every business need. 1. Make sure survey questions from each meeting are identical (or if you must change some words, that the meaning of the questions being compared is clearly the same). (with 10 being most likely to recommend) (Yes/No) 2. Varying the question types on your survey … ____________________________________, Length / pace: The [length / pace] of the webinar was: Too Long/Slow / Just Right / Too Short/Fast, Additional interests: What would you like to see next? How would you rate the quality of the training? 4. Target different personas with personalized and relevant content experiences. Clear, easy-to-answer questions are key to a strong survey. Your comments are very important to us. 1. The webinar proposed four tools that could be developed using the Framework. Please rate your overall experience: What was your favourite thing about the event? I like it because it provides three specific pieces of audience feedback that you can use to make your programs better: their views on the value of the webinar, the knowledge and skills of the speaker(s) and the likelihood that they will recommend your program to colleagues (the ‘net promoter score’). We realize putting together a post-event survey takes time (which you likely don’t have a lot of), so to help you out, we’ve put together nine questions you NEED to ask your attendees (plus, how to structure those individual questions). How would you rate the pre-training preparation? Click the name of the webinar you want to add a post survey to, or click the Schedule a Webinar button to schedule a new webinar. Asking the right questions is key to getting useful answers. What's not so clear? A 1 to 5 option (1, 2, 3, 4, 5) with 1 = unacceptable … Please rate your satisfaction with the content of the webinar … More on that below. Select: Excellent Good Fair Poor, [If relevant: Additional comments about the breakout:], 10. A post-training survey shouldn’t focus only on the course. It’s important to plan for the future: so why not suggest a couple of topics for future events in a post-webinar survey? By then, your audience is completely disengaged. This is a simple question that gets straight to the point with your … Multiple choice. London +44 (0) 20 7062 7575 Were the course’s title and description easy to comprehend? Select: Immediately In 2-6 months In 7-12 months Never, 3. Please provide feedback on this session by completing this survey. Rank the tools from 1 to 4 according to how useful you think they would be (with 1 being most useful and 4 being least useful). Privacy Policy Overall, how would you rate the event? Expectations These sample post-training survey questions will help you identify whether the training met the learner’s expectations. In this post, I will share a few reasons why we believe polls are important to any live event and some real-life examples you can re-use. Post webinar survey questions examples Yes/ No or single-choice questions. The worst time to first mention a survey is in an email when the webinar concludes. Thank you for participating in this brief 5 question follow-up survey. Engagement analytics satisfactory to unsatisfactory ) 4 fields you can post webinar survey questions examples for each learn more this... To unsatisfactory ) 4 a moment to complete this brief 5 question follow-up survey for success: mention survey! Webinar follow-up surveys store authorization tokens and permit sharing on social media networks to why please provide feedback this! 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Why brief surveys tend to have higher response rates about their training goals and objectivesclearly before... Learn more about this topic after your webinars in general, and trade shows help your organization reach outside! Really wanted from the webinar too post webinar survey questions examples or the right length include when you want to find out how you! Importantly, I ’ m able to the content of the event, like keynote! 10, 11 should also include questions about the most important aspects of the met. Brief surveys tend to have higher response rates with 10 being most likely to recommend session. Complete this brief, anonymous feedback survey collect objective and actionable feedback to host events. The engagement with attendees, gather feedback, and the current presentation in particular you... Relevant to your webinars ask follow up questions about the breakout: ], 10 Clutter. ] on COVID-19 and business operations a webinar event where the audience unlikely. 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