Take advantage of great cover at the right price, and enjoy the open road. Weather forecaster and Radio DJ, Sian Welby definitely knows the importance of being able to drive. TN39 3LW. Simply: Sorry you want to leave us. If you have home emergency cover and need to make a claim, please call us on 0800 633 5088. For information on how to make a claim, please visit our claims page. Calls may be recorded for our mutual protection. If your windscreen is cracked or chipped please call the helpline number found in your policy documents. Please call us on 0333 321 9790 so we can help. If you want to go ahead, select Continue and we'll let you know when your new documents are ready to view. No problem. You can also email us at motorclaims@hastingsdirect.com. Here's how to get in touch with us if you've broken down and need help. I had a reply within 36 hours (probably quicker than they would have answered the phone). Colleague Assistance Programme. Most insurance is based on your answers to a bunch of questions but YouDrive also looks at your actual driving style. Select the change you want to make and add your new information. If your policy number starts with H: Please call us on 0333 321 9801 to set up a new direct debit. The simplest way to make a late payment is in MyAccount. Your phone company will also charge you a fixed access fee when you make a call to any of these numbers. But even well-maintained vehicles can sometimes fail and the reason for a breakdown is sometimes completely out of the driver's control. Sorry, the Hastings app isn't available for home customers at the moment - but watch this space! If you bought your policy over the phone and didn't give us an email address, you won't be able to register. Your browser does not support JavaScript or JavaScript is disabled. For a first–time driver living a small town like Upton, her trusty white Citroen was a passport to adventure, popularity and all the fast food delights north Nottinghamshire has to offer…. You can find lots more impartial advice online with Money Advice Service, National Debtline, StepChange Debt Charity and the Citizens Advice Bureau. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). The dress code at Hastings Direct is smart/casual. The SmartMiles box: The box fits discreetly out of the way and won’t affect your car’s performance or impact your warranty. We'll need to speak to you to do this, so please call us on 0333 321 9790 before your renewal date so we can get it sorted. We'll need to speak to you to do this, so please call us on 0333 321 9801 so we can get it sorted for you. Simple. Young or new to driving? Your browser does not support JavaScript or JavaScript is disabled. Check out what 73,158 people have written so far, and share your own experience. View details and apply for this customer representative job in West Bridge, Leicester (LE1) with Hastings Direct on Totaljobs. If it isn't going to, please call us on 0333 321 9681 to let us know you want to go ahead with your renewal. Hastings Direct was voted Moneyfacts Car Insurance Provider of the Year 2018 for the fourth time. Alternatively, you can get in touch by calling us on 0333 321 9757. For any general queries about the app, such as logging in or resetting passwords, you can find lots of answers by searching our frequently asked questions below. For help with a new claim or to talk to us about an existing claim, please call us on 0333 321 9800 (UK) or 00 44 1424 738585 (EU). To change your payment date or bank account number just: All your documents, such as your renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. Sorry something's happened at your home. Whether you're at home or on the move, simply log in to the app or MyAccount to access documents and make changes to your policy. Just log in to the app or MyAccount and: All your documents, such as your certificate of insurance or renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. If you suspect or know of any fraudulent activity to do with one of our policies, please email us at FraudReporting@hastingsdirect.com. Inside Hastings Direct. 3116518. If you've purchased breakdown cover or have a premier policy, your breakdown provider is on hand to give you the help you need 24/7. Today, Hastings Direct has 2.8 million live customer policies and over 3,400 colleagues and they’ve won and attained a number of awards and endorsements. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. | Read 141-160 Reviews out of 73,158. Clearly Hastings Direct. All policies are subject to English Law. You can also reset your direct debits if you've cancelled them in the past. We'll do everything we can to make it right. If you've purchased breakdown cover or have a premier policy, the RAC are on hand to give you the help you need 24/7. Registered in England and Wales no. All policies are subject to English Law. Built in 1872, this pier has long been used for events and entertainment, especially for music concerts, to the present day. The Hastings Direct Live Chat Service Is Open For The Following Hours. How do you notify Hastings Direct of a Death? Get online help – just go to MyAccount and click on Can we help? 1 Hastings Direct Webchat Customer Service Representative interview questions and 1 interview reviews. We aim to respond to this within five working days. If you're thinking about adding a driver, either permanently or just for a short time, you can log into the app or MyAccount and get an instant quote. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. Hastings Direct SmartMiles is more than your usual insurance policy. Answered by Hastings Direct 13 March 2020. Sorry you're having problems logging in, we know it can be frustrating. You can set up a new direct debit in MyAccount in just a few simple steps: You can manage your payment details online, such as changing your preferred payment date or bank account number. Apply now You can notify Hastings Direct of a death in one of two ways: Telephone – 0333 321 9801; Live Chat; Alternatively, you can use our platform at Life Ledger. Do you agree with Hastings Direct's TrustScore? If your policy number starts with H: Please use this online form to request a document. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. If it is, you can leave it and you're all done for another year! Depending on how you've chosen us to contact you, you'll be sent an email or letter confirming your details have been changed. For an interview, it is a good idea to make a great first impression and we would therefore advise to dress smart. Please call us on 0333 321 9681 so we can help. Meet Iqra, a Customer Representative in Leicester, who made the move from retail to our contact centre We need to speak to you to do this, so please call us on 0333 321 9801 so we can help. Download your new Hastings Direct App or go to MyAccount. Simply: All your documents, such as your certificate of insurance or renewal quote, are saved securely in the app and MyAccount, where you can access them instantly whenever you need them. Structured counselling over the phone, via live chat, email, or in person: you’ll have access to a global network of over 90,000 counsellors, trainers and critical incident responders. Please call us on 0333 321 9752 so we can help. Clearly Hastings Direct. 149 talking about this. Then select Continue and we'll let you know when your new documents are ready to view. If you don't want to carry on, simply select. Sorry, the Hastings app isn't available for van customers at the moment - but watch this space! Simply: Make sure to check all the documents in the pack and let us know if any of your details need changing. It's the hassle-free way to manage your insurance, You can download the app from the Google or Apple stores. To register a new claim, please go to MyAccount. Sorry, the Hastings app isn't available for multi car customers at the moment - but watch this space! By email: contact@hastingsdirectsmartmiles.com By phone: 01733 308 380 If we have been unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service. To change your payment date or bank account number just: Confirmation of your change will then be uploaded to MyAccount. Replace or update your vehicle, licence plate and mileage, View, print or download documents or letters we've sent you, Check if you're insured to drive other cars, Get a quote for policy changes, like changing mileage or use, Report or track a claim online (not yet in the app). Click here to learn more about how we are adapting with COVID-19 . and follow the instructions. If you've purchased breakdown cover, your breakdown provider is on hand to give you the help you need 24/7, Please call the RAC on 0333 321 9818 (UK) or 00 33 472 43 52 55 (EU), Please call AXA on 0333 321 9644 (UK) or 00 44 1737 815 876 (EU). Learn how to enable JavaScript. 3116518. We're sorry you haven't been given the service you were expecting. To start a new claim, please go to MyAccount. Sorry you want to leave us. Most of the time your policy will renew automatically, so make sure to check this in your renewal quote. For all our latest advice and help using our online tools, please see our Coronavirus FAQs. This free web chat facility allows customers to chat with operators online to have their issues addressed. Calls to our numbers beginning with 0844 or 0843 cost 7p a minute; calls to 0871 numbers cost 13p a minute, and calls to 0845 or 0870 numbers cost 3p a minute. If it's not set to automatically renew you just need to follow the steps to accept your renewal. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. Just log in and go to Documents to view, download or print the document you need. We'll then contact you by email with a quote. For information on our claims process please visit our claims page. We'll need to speak to you to do this, so please call us on 0333 321 9681 before your renewal date so we can get it sorted. Calls may be recorded for our mutual protection. Please use this online form to get a quote for a change to your policy. You can update your details and pay for it there and then, all without having to call. Most of the time your policy will renew automatically, so make sure to check this in your renewal invite. Hastings Group is an equal opportunities employer which means we treat people fairly. We'll make the changes and will let you know when your updated policy documents are ready to view in the app or MyAccount. It's designed to reward safe drivers and offer savings that really add up over the years. Did you know that, if you're cancelling because you're getting a new car, you could try changing the vehicle on your current policy instead? Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your car insurance. If you want to know more, take a look at a full list of MyAccount features and app features. Please call our approved repairers on 0333 999 2954 to arrange a repair, making sure to have your registration number to hand. Great! Many moons ago, before I took ownership of a 660bhp modified, flame-spitting Nissan GT-R, 17-year-old me started motoring life off with a lowly 1.0-litre Toyota Yaris. 3116518. Your policy documents will tell you who your cover is provided by and you'll find these in MyAccount. 24 hours a day – 7 days a week. View details and apply for this Customer Representative job in Leicester (LE1) with Hastings Direct on Totaljobs. Calls to our numbers beginning with 0844 or 0843 cost 7p a minute; calls to 0871 numbers cost 13p a minute, and calls to 0845 or 0870 numbers cost 3p a minute. Please contact your phone company for their call access charges. This should only take a couple of hours. Your renewal quote is saved securely in MyAccount. For updates, how to send us information and answers to key questions visit our claims help centre. If you have a YouDrive policy and you need help or have any questions about the app, such as how to pair your YouDrive tab to your Hastings Direct app, or seeing your driving data in the app, you can find lots of answers here, or call us on 0333 999 8911. Registered in England and Wales no. With MyAccount you can view your documents and many of our customers can make changes to their policy including: We're sorry to hear you've had an incident. If you want to go ahead, you can pay for it there and then, all without having to call. If we've asked you to contact us about your driving data or about an additional payment due to your driving score, please call us on 0333 999 8911. Sorry you want to leave us. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. If you have a YouDrive policy and you need help or have any questions about your driving score, you can find help here, or call us on 0333 999 8911. Location Leicester. If your policy number starts with H: Please call us on 0333 321 9801 to make a payment and set up a new direct debit. We'll do everything we can to help, either financially or otherwise. This free web chat facility allows customers to chat with operators online to have their issues addressed. Make sure to use the same email address you gave us when you bought your policy. You can use this online form to get a quote for a change to your policy. Registered in England and Wales no. For the best experience, we recommend upgrading your browser to a newer version. Simply: Great! Learn how to enable JavaScript. Sunroofs and panoramic roofs aren't covered but chips to windscreens and windows can usually be repaired quickly and easily. Salary 18039.00 - 20731.00 GBP Annual + + pension, company bonus ... live chat or instant messages. If you're looking for a progressive career and thrive in a fast-paced, team-orientated, target driven environment, then look no further! Feel the confidence that comes with having your home and contents insured. Hastings Direct, Bexhill-on-Sea, Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Your browser's out of date so you may not be able to use some of the features on our website. You'll be given a quote, which includes any change to your total price and any fees you need to pay. You can get an update on your claim's progress in MyAccount. 24/11/2020 13:26:11 Cookie Policy +44 (0) 203 8794 460 Free Membership Login 3116518. Get a quote online today at https://www.hastingsdirect.com You'll find information on your excess and details about what to do if you want to use your own supplier in your policy booklet. Just passed your driving test? 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