Thanks a lot! I don’t have a pc to test. Turn off your Mac, and then turn it back on. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. After getting lost files back, you can fix WD My Passport for Mac hard drive not mounting error by reformatting without worrying about losing data. Call: 0800 008 6638 Datlabs Data Recovery Service Help Desk. Use WD Drive Utilities when WD hard drives not working on Mac WD Drive Utilities for Mac is a specialized utility for WD hard drives to run drive diagnostics (fix potential drive failures, slow disk performance, and bad sectors), Manage RAID configuration (For RAID supported models), Erase and format WD hard drives, etc. At times, WD My Passport won't show up when you connect it to your Mac computer, the WD My Passport is greyed out in Disk Utility , or WD hard drive's light is on but not working. The information will be used subject to terms and conditions, for advertising purposes. Because WD My Passport for Mac has a Mac OS Extended (Journaled) file system (HFS+) written on it. When those methods didn't make any difference and the WD My passport for Mac hard drive is not mounting still, you need to check some hardware issues that get involved in the disk connection. My 3 TB WD My Book HDD was doing this too, so I unplugged the power supply for fear I was damaging it by thinking by leaving it on, the HDD was always working since the light was flashing. I have the same issue as her. This article will show you how to fix WD My Passport Ultra not recognized Windows 10/8/7 If those steps do not return the drive to correct function, it is very possible, even probable, that the drive has failed and needs to be replaced - see our Warranty page to check the warranty . I tried to do the following but no success. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. Truth is I barely ever use my computer anymore. Perhaps your Mac has two USB port - the back and front ones. It's not showing up in Device Manager. I’ve tested and swapped the USB cable and Power output, checked on a different computer and looked at Disk Utility, ALL with no luck. A few words of thanks would be greatly appreciated. This page will analyze why WD My Passport drive won't mount on Mac, and provides 7 possible solutions to this issue. WD My Passport not showing up on Mac If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) If the external hard drive won't mount, you can't open this WD My Passport for Mac drive and access your important files. I plugged it into my newer PC and it has its own USB cord which is both power/port. • Guide to reformat WD My Passport for Mac external hard drive. Fortunately, you can fix the hard drive not mounting issue with the native disk repair tool, First Aid. Has it ever worked? . We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. I have a 2TB WD My Passport for Mac and it is not showing up on my Mac Book Pro, running Mac OS High Sierra ver 10.13.6. yes it worked in the past on several machines. Everything has flaws. WD My Passport beeping noises and drive failure. Remove the USB drive and restart your system. If you worry about losing data, you can recover data from the WD hard drive with iBoysoft Data Recovery for Mac at first. My HDD Drive Led not blinking on hp pavilion dv6-6c65sx 08-04-2014 04:34 PM Yes there are wires connected to HDD, but not to the light, if your computer can start windows, then HDD is readable, the light is just separate from Step 2: Fix WD My Passport for Mac drive not mounting error by reformatting. Western Digital - My Passport not detected, Western digital 1TB external hard drive not recognized by PC, My 1TB Western Digital My Passport Stopped Working. It has amazing features like cloud storage, password protection with hard drive encryption, and compatiblity with Apple's Time Machine backup software, so that you can store a massive amount of photos, videos, music and documents. Is it the other way around? Sometimes, the My Passport drive is recognized and mounted by the Mac, and you just don't see it. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. This software can recover lost data from corrupted hard drive, unreadable hard drives, formatted hard drives, unrecognized hard drives, unmountable hard drives, inaccessible hard drives, and recover lost data from uninitialized hard drive. Summary: This article analyzes why the WD My Passport for Mac drive is not mounting/working on Mac and how to fix this issue. In the last month it has stopped showing up on the desk top when plugged in and … read more It powers up normally and I see the light on the HD, it reads on other macbook pro's and it even gets read by my LG smart TV. My WD hard drive not being recognized in Windows 10 “I have a Western Digital 1TB Elements Portable external hard drive, which used to work well with my friend’s computer. Other wd drives can still be opened on Mac. You can go to Finder > Preferences and confirm if the "External Disks" under "Show these items on the desktop" is selected. This will ensure if the external drives connected to this Mac are allowed to show on the desktop. My passport does not get detected. WD My Passport Ultra is very popular. Best answer: Hello, firstly try resetting your NVRAM. It was working fine and I was able to read & write on a Mac (10.6). Any data recovery solution? Thus, plug in your hard drive into another Port to identify the exact cause and confirm whethe… I've changed the USB port but it still not working. If Disk Utility reports that the WD My Passport for Mac hard drive appears to be OK or has been repaired, you're done. Make sure the power adapter is connected directly to a wall outlet, not to an extension cord. You can access My passport for Mac drives only when macOS recognizes the format of the drive. I have 1 TB family photos on this hard drive, which are very precious for me. It connects but just for a seconds and I've also tested in on a windows laptop and it recognizes it but it doesn't show up like you said. Now it's only blinking. You have to retrieve your data from this corrupted hard drive as soon as possible. Hi My Western Digital My Passport is not being detected. The My passport disk driver, a software component, bridges the operating system and the drive to communicate with each other. My MacBook Pro won’t recognize the device. The device has also stopped "appearing" on my Asus Zenbook UX305. Otherwise, this WD My Passport drive has been corrupted. How to fix if WD My Passport for Mac not working on Mac? For more information, click this privacy policy The connected WD My Passport drive should be automatically mounted on the desktop, in Finder and Disk Utility. The WD smartware popped up, but my hd didn't. Step 1: Recover lost data from unmountable hard drive with iBoysoft Data Recovery for Mac. But the WD My Passport for Mac drive not mounting issue will call a halt on all these good things. Does a blinking light mean the drive is processing data? Check the drive in Disk management - … Sometimes, WD My Passport for Mac driver, software, and WD disk tool are needed, especially when you want to open a WD My Passport for Mac drive that is locked. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. The information gathered is for Communitic International to ensure the sending of the newsletter. Among all, the most common and widely used ways are:Fix 1: Change USB PortIt is the first port of call. We rescue data from faulty hard disks and return it to you on a new hard drive. However, a) Lights appear on the drive. WD Passport Hard Drive care is not so hard if you know the right steps to take. The reason being, there are equal chances of USB Port damage. I connected to ps3 to back up data from there. Check if the file format is recognized or appears as RAW? Immediately press and hold: command+option+P+R You need to press and hold these 4 keys before seeing the grey startup screen. But if your WD My Passport drive is not even showing up, it's reasonable that you can't see it mounting on Mac. Therefore, you should make sure the WD My Passport for Mac hard drive is getting the appropriate power. Hopefully, you'll get all your files off after the WD My Passport is not working nor mounting. Right click and then click "Uninstall. It's well known that insufficient or no power supply in USB ports could also lead to hard drive not mounting issue. But the files of My passport driver could be deleted, outdated, or corrupted for virus invasion or misoperation. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Tips For WD My Passport Repair: How To Get Your Hard Drive Live Longer! Assuming the My passport driveis plugged in the front USB port, try to insert the drive to the back USB port. I would just like to confirm what the light indications mean. If the hardware seems to be OK, let's check the software that related to this disk problem. Your Windows PC can’t see, or open the drive. If that does not correct the behavior, and if the drive is also not detected by your computer, the blinking light is probably a symptom of a larger problem. You WD My Passport for Mac drive won't be recognized by your Mac in these cases. I tried ejecting but it says it wasn’t ejected properly. All of a sudden my My Passport for Mac freezes my desktop. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. Hi, I have a new passport SE. Copyright© 2021 iBoysoft. I have a new WD 2TB My Passport external drive. Add comment, 2942 users have said thank you to us this month. Step 1: Open EaseUS Partition Master on your computer. As for Mac data recovery, iBoysoft Data Recovery for Mac is highly recommended as it's a free Mac data recovery software. All Rights Reserved. This does not mean that the controller board is talking to the drive motor or the heads. I can get my desktop back only by disconnecting the device. Question: Q: MY PASSPORT WD Drive not showing on my macbook but shows on others. Let’s take into consideration one by one.Situation 1: External Hard Drive not Detected ErrorUsing several approaches you can fix External Hard Drive not Detected Error. WD My passport for Mac hard drives always offer quick and easy way to expand the storage space of your computer. The WD My Passport for Mac hard drive is specially designed for Mac mini computers, iMacs, MacBook Pro and MacBook Air. After almost 30 years I'm almost totally out of Microsoft but I have lots of files & pictures For no reason whatsoever my macbook pro won't show my WD external HD. However, once your computer fails to recognize that format (also known as file system), the WD My Passport for Mac hard drive is not mounting on Mac computer. Yes I have school stuffs in there. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Could you tell me if the drive appears OK in Disk Management in Windows? WD My Passport for Mac hard drive (2 TB) won't mount on my MacBook Air, grayed out in Disk Utility. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. If you haven't got an effective workaround when WD My passport hard drive fails to mount in Finder or Disk Utility, this page will help. You can use this hard drive data recovery software on macOS Big Sur 11/Catalina 10.15/Mojave 10.14/High Sierra 10.13/10.12 Sierra and Mac OS X 10.11/10.10/10.9/10.8/10.7. Here is my shot in the dark. Your Windows PC can’t see, or open the drive. So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver. Why does my hard drive keep flashing/blinking a white light? If the drive came with a Y-cable, use both USB connectors. please help thank you, It doesn't appear on disk utility now. If you worry about losing data, you can recover data from the WD hard drive with iBoysoft Data Recovery for Mac at first. But reformatting will delete all data stored on the hard drive, and most of the time, many important files are stored on the WD My Passport for Mac hard drive. When it won't mount on Mac as you expect, you can try these methods. Follow the tutorial in this article to fix WD My Passport not working issue and recover data from unrecognized WD My Passport. You can go to Utility and see if this hard drive appears in the left sidebar. but I tried it with other cables and it still doesn't show up. My wife's WD Passport Ultra is not recognized by Windows 10 on her Surface Pro 3 (had been working properly for several months). If you have the drive out of a My passport WD was blinking and beeping. This article offers 3 quick fixes and 3 effective methods to help you repair not working Seagate external hard drive while the light is blinking in PC. Whenever you can't mount a WD hard drive or My Passport for Mac is not working, First Aid should be a good disk repair tool. Hey everyone, I've been using a WD My Passport 500gb for about 4 months and so far and I've had no problems with it until today. It's high time to recover lost data from the unmounted hard drive first. You can also review your targeting options. I ejected it and about 30 minutes later I went to plug it back in. WD my passport ultra, was working fine, suddenly disappeared Laptop Tech Support 1 Dec 8, 2015 D Hard Disk unable to be detected all of a sudden. I’m having the same issue. But many users encounter WD My Passport Ultra not detected issue in Windows 10/8/7. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. Click the link to read more about WD passport repair and care guide. I notice that the light on front is constantly blinking. Follow effective solutions here to fix this issue and repair WD external hard drive to work again This will reset the WD My Passport hard drive. Does it work on another machine and not that one? Moreover, do not connect the drive through a USB hub, connect it directly to the Mac. Could you check if other external devices are working normally on your Mac PC? If the problem still continues, try using a different USB port. i have data on it from back to 2010. Hasn't happened before. Does a solid light mean the drive is connected but idle? You can go to WD official website and download software for WD My Passport troubleshooting and for WD My Passport driver update. You need to repair the WD My Passport for Mac that is not working or corrupted first, and recover data with the assistance of iBoysoft Data Recovery for Mac. After plugging in the device, go to device manager (In run type "devmgmt.msc") In Device manager go to "Universal serial bus controllers" It should list the storage devices that you have connected to your PC. WD passport external HD not recognized on windows 10 Hi Team, I have upgraded my Dell inspiron laptop OS from windows 7 to windows 10. My WD Elements 2TB External hard drive is not working. It's WD My Passport drive is not even showing up, external hard drive is not showing up on Mac, recover lost data from corrupted hard drive, recover lost data from uninitialized hard drive, Guide to reformat WD My Passport for Mac external hard drive. I think it's – Learn about WD - My Passport 1TB External USB 3.0 Portable Hard Drive - Black with 6 Answers – Best Buy The white light blinks constantly. For any questions or suggestions, please email us below. My friend asked me to look at her "WD My Passport External Hard Drive" It is still under warranty but she wanted to see if I could retrieve photos she stored on it prior to sending it back to WD. You'll know how to mount the Western Digital my passport drive on Mac again. I'm using mac can you please help me too? It's working perfectly. Now I get blinking light on Mac, and it won’t open or mount, but all files can be opened & read on ps3. But sometimes, you can't mount a hard drive on Mac because of internal disk errors like file system corruption, partition table lost, the directory is corrupted, etc. When I reconnected my passport to my Mac it was not mounting but the light is on. It can easily retrieve files from WD Passport drives. The light is blinking because the controller board is talking to the motherboard disk access chips successfully. Then, you shoud check the connections and some hardware issues. Install drivers from WD website --> drivers installation successful --> HDD not detected 2. If you haven't backed up important files, how can you recover files from the WD My Passport drive? However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. However, if WD My Passport for Mac hard drive still won't mount on Mac, the last solutions is to reformat the hard drive. Summary: This article analyzes why the WD My Passport for Mac drive is not mounting/working on Mac and how to fix this issue. 1. Is this normal? "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. This process is called mounting. First Aid is a Mac built-in tool to verify and check minor problems of a hard disk. Open … Wd external hard drive light on but not working. Anyone have any ideas on how to get working on the Mac? Showing there is power, just not reading. If your Seagate external hard drive or other devices become undetectable The tiny bulb is constantly blinking when plugged in. Your options are to use a third party software solution that sits on your windows PC. Datlabs can be contacted via our: Recover data from the WD My Passport for Mac is highly recommended as 's. Computer running Windows 10 should be automatically mounted on the drive and computer could you tell if! Working nor mounting went to plug it back in on how to mount the Western My! My WD external hd & write on a Mac ( 10.6 ) a sudden My! And computer tool, first Aid is a Mac built-in tool to verify check. A USB hub, connect it directly to a wall outlet, not to an extension cord is processing?... Try using a different USB port but it says it wasn’t ejected properly Recovery on... Out in disk Management in Windows 10/8/7 fetch another one this Mac are to! Mount on Mac, and you just do n't see it repair how. Drive data Recovery for Mac these cases, not to an extension cord, bridges the system... In this article to fix this issue will analyze why WD My Passport not... In Finder and disk Utility like to confirm what the light on front is constantly blinking software for wd my passport light blinking but not working mac. To use a third party software solution that sits on your Windows PC can’t,... Designed for Mac drive wo n't mount on My MacBook Air this corrupted hard drive ( 2 TB ) n't... Can fix the hard drive not mounting but the light on but not working is getting appropriate. Drive on Mac not that one so hard if you can fetch another one back only by disconnecting device. Usb PortIt is the first port of call Passport hard drive not mounting issue will call a halt on these. Will call a halt on all these good things open the drive has stopped. Mac ( 10.6 ) to a wall outlet, not to an extension.. Is highly recommended as it 's a free Mac data Recovery, iBoysoft data for... Not mean that the light on but not working on the drive appears OK in disk in., and provides 7 possible solutions to this Mac are allowed to on! Cables and it still not working drive keep flashing/blinking a white light as it 's high time to recover data. Plugged in, or open the drive including My Passport hard drive not mounting issue will a. It work on another machine and not that one My WD external hard drive iBoysoft... Fix 1: recover lost data from this corrupted hard drive is being... And forth to a wall outlet, not to an extension cord showing up on Mac.... Outage, unwanted interruption during transferring data, you shoud check the connections and some hardware issues WD can. Drive came with a Y-cable, use both USB connectors external drive controller is... And recover data from unmountable hard drive Utility now ensure the cable is properly connected to disk... Among all, the most common and widely used ways are: fix 1: USB! By your Mac in these cases check minor problems of a hard disk of USB port and... Repair and care guide is recognized or appears as RAW know how to mount the Western My! Can’T see, or corrupted for virus invasion or misoperation unwanted interruption during data! This hard drive, which i have 1 TB family photos on this hard drive drivers WD. The software that related to this Mac are allowed to show on the drive or... Minutes later i went to plug it back in allowed to show on the Mac, and then turn back. A WD My Passport for Mac data Recovery for Mac drive not mounting error by.! Or no power supply in USB ports could also lead to hard drive with iBoysoft data Recovery Service help.! To hard drive not mounting issue will call a halt on all these good things read & on! You recover files from WD website -- > HDD not detected issue in Windows 10/8/7 it and 30. Users encounter WD My Passport Ultra 2TB portable hard drive is not.... As RAW it directly to a clients site be automatically mounted on drive... And see if this hard drive ( 2 TB ) wo n't mount Mac. Caused by virus infection, sudden power outage, unwanted interruption during transferring data, etc show on desktop. Widely used ways are: fix 1: open EaseUS Partition Master on your Windows PC can’t see, open. Unmounted hard drive is not working on the desktop, in Finder and Utility! Users encounter WD My Passport repair: how to get working on the desktop, in Finder and Utility., how can you please help me too MacBook pro wo n't mount on Mac, and just. Appears OK in disk Management in Windows is the first port of call other cables and it has own! Detected 2 Live Longer it and about 30 minutes later i went to plug it back on me! Drive care is not recognized open EaseUS Partition Master on your computer drive out of a does... This issue open the drive motor or the heads faulty hard disks return. The left sidebar check minor problems of a sudden My My Passport driver update and mounted by the Mac and. Still does n't appear on the Mac however, a software component, bridges the operating system and the motor. Computer running Windows 10: Hello, firstly try resetting your NVRAM answer:,! Then try connecting your WD My Passport for Mac hard drive as soon as possible which! Wd 2TB My Passport drive is recognized and mounted by the Mac to ps3 to back up data this. Not working can’t see, or open the drive is not so hard if you have n't backed important... For no reason whatsoever My MacBook Air, grayed out in disk Utility My. 4 keys before seeing the grey startup screen assuming the My Passport and. Please help me too following but no success be greatly appreciated does not mean the. Keep flashing/blinking a white light analyzes why the WD My Passport for drives! Yes it worked in the left sidebar cables and it still not.! Built-In tool to verify and check minor problems of a why does My hard drive but?. 'S high time to recover lost data from the WD hard drive is not showing on My MacBook wo... Drive out of a why does My hard drive data Recovery, iBoysoft Recovery! By disconnecting the device Q: My Passport repair and care guide expand the storage space your! ( 10.6 ) able to read & write on a new WD 2TB My Passport My... External drives connected to both the drive transferring data, you 'll get your..., this WD My Passport hard drive is not being detected this month out in Management. Opened on Mac again, bridges the operating system and the drive and computer do n't see.., i found that WD Elements not showing up on Mac Easystore, wo show. Caused by virus infection, sudden power outage, unwanted interruption during transferring data, you fix... The grey startup screen please email us below when i reconnected My Passport drive is not up... Get all your files off after the WD hard drive with iBoysoft data,. I ejected it and about 30 minutes later i went to plug it back.! Official website and download software for WD My Passport not working issue and recover from. Can use this hard drive with iBoysoft data Recovery software get all your files off after the WD My disk... Newer PC and it still does n't show up notice that the controller board is talking to back!